What is the expected delivery time for my order?

Once you place your order, we need 0-1 business days to process it. After your order is processed, it will be shipped and usually takes 3-5 business days to arrive. 

What is your return policy?
We have a hassle-free return policy. If you're unsatisfied with your purchase, you may return it within 14 days of receipt. For more details, please refer to our return policy.

How do I start a return or request a refund?
To begin a return or request a refund, please contact our customer support.

When will I receive my refund after initiating a return?
Refunds are typically processed within 5 days of receiving the returned item. The timeframe for the refund to reflect in your account may vary based on your chosen payment method.

How can I contact you?
You can use the contact information below for any inquiries.

Contact:
Phone: +44 1282 270214
Business address:
Express Matting Services Limited

Unit 1b - Summit Works,
Manchester Road, Burnley,
BB9 7HL

Company No: 07000887
VAT no: GB987256073