Return & Refund Policy
Return and Refund Policy:
- 14 Days return policy.
- 5 Days to process refunds.
- No Restocking Fee
- To obtain the return address, contact customer service
Refund policy
You may initiate a return within 14 days of receiving your package. In order for your items to be eligible for a return or refund, they must show no signs of use and must be in its original packaging.
Costs for returns
You are responsible for all return costs. This is why we suggest you use trackable shipping, as we will not be responsible for lost returns.
Restocking fee
We do not charge a restocking fee.
Damaged package?
If your package arrives damaged, please immediately take a photo as evidence of the package and its contents. Then send it to sales@hoseductinguk.co.uk along with your order number so that our customer support team can find a solution for you.
Refunds:
When we receive and inspect your return, we will inform you by email whether we accept it. If yes, you can expect your refund within 5 days using the same payment method you used to order from our store.
If your refund has been delayed, contact your bank or payment provider. If the problem is not on their side, please contact us at sales@hoseductinguk.co.uk.
Contact
Business address:
Unit 1b - Summit Works,
Manchester Road, Burnley,
Lancashire, BB9 7HL
United Kingdom